Never lose a customer. Never lose a lesson.
Blackmount builds an AI sales engineer from your own product docs in 72 hours. It answers your buyers' technical questions in seconds with citations, captures the quote-ready ones as leads, and keeps every lesson it learns. Built for your products, tuned to your business, sharper with every conversation. You only pay if you approve it.
Alice · AI sales engineerA chatbot guesses. A sales engineer knows.
Generic chatbots make up specs and prices, then send your buyer away frustrated. Blackmount answers only from your documents, cites the source, and hands the hard calls to your team. When your team corrects it or adds context, that lesson stays in the system for the next buyer.
Why now
of B2B buyers prefer a rep-free buying experience.
Gartner, 2026consider self-service tools critical to their buying decision.
Contentful, 2025of the buying journey is done before they ever talk to sales.
6sense, 2025Your buyers self-serve long before they call. But technical products need trust — accurate specs, real citations, a clean handoff. That’s not a generic chatbot. It’s a grounded AI sales engineer.
The problem
Right now, a buyer with a real spec question hits a dead end.
They land on a datasheet PDF, can't tell if your coupling handles their pressure range, and there's nothing to ask but a contact form. So they leave, or they email a question your sales engineer answers three days later, after they've already called someone faster. Every unanswered spec question is a quote that went to a competitor.
The open middle
Most options are a toy or an enterprise contract. We’re the one in between.
| DIY chatbot tools | Enterprise GTM agents | Blackmount | |
|---|---|---|---|
| You get | a chatbot you configure yourself | a broad marketing agent | a sales engineer, built for you |
| Setup | you train it | 7–14 days, white-glove | 72-hour demo, done for you |
| Proof | “it’s fast” | accuracy claims | a quality score + a report you can see |
| Risk | you build it, hope it works | annual contract up front | pay only if you approve the demo |
| Built for | everyone (SaaS, vets, law…) | every GTM team | technical B2B / industrial only |
Generic tools make you do the work and hope. Enterprise platforms make you sign first. We build it on your real docs, prove it works, and you decide.
Not another chatbot
Proven before you pay
We don’t ask you to trust a chatbot. We show you the receipts.
A quality scorecard
Scored against a bank of real buyer questions for your industry. You see the % it answers correctly — with citations — before launch.
A source-gap report
Exactly which buyer questions your current docs can’t answer yet. Competitors hand you a chatbot; we hand you a map of your own gaps.
Cited answers, honest refusals
Every answer links to the source doc. When it doesn’t know, it says so and hands off — it never invents a spec or a price.
28 / 30 questions
Questions buyers ask that your docs can't answer yet:
- Calibration interval for the X3 sensor
- Hazardous-area certs for the EU
- Spare-parts compatibility across series
Add these and your score climbs before launch.
This is the difference between “a chatbot” and a sales engineer you can put in front of a buyer.
How it works
Send us your site
Just the URL.
We build the demo in 72 hours
An AI sales engineer that answers your buyers’ technical questions from your own product docs — with sources.
You only pay if you approve it
Free demo first. Approve it, add one snippet, and it goes live from $2,000/mo — no commitment, cancel anytime. Limited-time: setup waived + 50% off your first 6 months.
Build vs. buy
- Hire an AI/ML engineering team
- Months — sometimes a year — before it's live
- Own the accuracy testing, the safety layer, and the hosting
- Carry the hallucination risk and the maintenance forever
- ✓ We handle accurate answers, safety, hosting & monitoring
- ✓ Grounded, cited answers — no hallucinated specs
- ✓ An admin panel with every lead, conversation & analytic
- ✓ Cancel anytime — you only pay if you approve the demo
Don't take on the complexity of building a production GenAI application — the accuracy testing, the safe answers, the hosting, the upkeep. We've built it; you get the outcome.
What you get
- ✓A quote-ready lead packet in your inbox for every serious buyer — not just a name
- ✓A live admin panel: every conversation, every lead, and the questions buyers ask most
- ✓A weekly unanswered-questions report — your buyers telling you what to publish next
- ✓One script tag. We host, monitor, and keep it accurate — you only pay if you approve it
For distributors & reps
Carry a dozen lines? Your buyers shouldn’t have to call to find the right one.
For distributors and manufacturer reps, we go further: we pull the manufacturer’s datasheet for each line you carry — Parker, Rotork, Festo — so the bot answers real spec questions across your whole line card, and routes the quote-ready ones to the right rep. Your vendors built AI; now your buyers get one place to ask which line fits.
Pricing
Done-for-you, not DIY. Not a $36k enterprise contract.
Pilot
72-hour demo. Pay only if you approve.
Standard
Most chosenOne site. Full delivery, hosting, monitoring, admin panel.
Pro
Multi-site / line-card, custom guardrails, active monitoring and proactive doc tuning, priority support, AI Quality Dashboard and SLA.
Enterprise (private deployment, SSO): custom. Token usage bundled, never metered.
No commitment. Cancel anytime. You only pay if you approve the demo.
Common questions
What if it gives a wrong spec?
It only answers from your documents and cites the source. When it isn't confident, it refuses and hands off. It never invents a spec or a price.
What if our docs don't cover everything?
That's what the source-gap report is for. Before launch you get the exact questions your docs can't answer yet, so you decide what to add.
How long until it's live?
A working demo in 72 hours from your URL. Going live is one script tag.
Do we have to commit?
No. The pilot is refundable and the monthly plan is cancel-anytime. You only pay if you approve the demo.
Is our data used to train anything?
No. Your bot answers from your documents only. We don't train shared models on your content.
See it answer questions about your own products.
Send us your URL. We build a working demo from your docs and deploy it for you to test. You only pay if you approve.
Get a free demo