Never lose a customer. Never lose a lesson.
We turn your catalogs, datasheets and internal documents into a knowledge agent your sales and support team uses during calls and emails. We test it with your engineer and manage it after launch. Built within 3 business days of receiving your files, it answers your buyers' technical questions in seconds with citations, captures the quote-ready ones as leads, and keeps every lesson it learns. Built for your products, tuned to your business, sharper with every conversation. No subscription until you approve it.
Free preview
See it on your own catalog — free.
Enter your website and email. We build a preview agent from your public product pages and email you the link within 2 business days. No card.
A chatbot guesses. A sales engineer knows.
Generic chatbots make up specs and prices, then send your buyer away frustrated. Blackmount answers only from your documents, cites the source, and hands the hard calls to your team. When your team corrects it or adds context, that lesson stays in the system for the next buyer.
Why now
of B2B buyers prefer a rep-free buying experience.
Gartner, 2026consider self-service tools critical to their buying decision.
Contentful, 2025of the buying journey is done before they ever talk to sales.
6sense, 2025Your buyers self-serve long before they call. But technical products need trust — accurate specs, real citations, a clean handoff. That’s not a generic chatbot. It’s a grounded AI sales engineer.
The problem
Right now, a buyer with a real spec question hits a dead end.
They land on a datasheet PDF, can't tell if your coupling handles their pressure range, and there's nothing to ask but a contact form. So they leave, or they email a question your sales engineer answers three days later, after they've already called someone faster. Every unanswered spec question is a quote that went to a competitor.
What we build
Optimization and applied AI, put to work on your hardest problems. We build a working version on your own material first, so you see it before you decide anything.
AI Sales Engineer
Available nowYour product expertise, answering every buyer the moment they ask.
Your site answers technical spec questions instantly, day or night, with citations from your own documentation. It declines what it can't cite rather than guessing, and turns a pricing question into a captured lead with the buyer's question and contact details. Seven live demos running today.
Internal Knowledge Assistant
PilotYour team gets the right answer in seconds — without hunting through docs or interrupting a senior colleague.
Two ways companies use it. Answer customers faster: whoever picks up the call or email gets a cited answer from your own catalogs, manuals and service history instead of putting them on hold. Onboard new hires fast: new people get the same cited answers your veterans would give, from day one, and stop draining senior staff with basic questions.
AI Governance & Evaluation
AdvisoryPutting LLMs or agents into production? Know they work before you trust them.
Independent evaluation, reliability and observability, guardrails, and a governance roadmap for teams deploying GenAI and agentic systems. Led by our founder — Head of ML/LLMOps at Cisco, PhD in optimization (Stanford).
Analytics & Data-Processing Pilots
Scoped engagementA defined workflow, proven on one dataset, before anything broader.
Bounded engagements where AI does the repetitive analytical work: turning documents into structured data, screening exceptions in large datasets, monitoring for variance. We scope one question set and one data boundary, prove it, then expand only if it earns it.
Every answer cites the source it came from, and says so when your documents don’t cover something rather than guessing. Built only from material you approve — your data stays yours.
The open middle
Most options are a toy or an enterprise contract. We’re the one in between.
| DIY chatbot tools | Enterprise GTM agents | Blackmount | |
|---|---|---|---|
| You get | a chatbot you configure yourself | a broad marketing agent | a sales engineer, built for you |
| Setup | you train it | 7–14 days, white-glove | 3 business days, done for you |
| Proof | “it’s fast” | accuracy claims | a quality score + a report you can see |
| Risk | you build it, hope it works | annual contract up front | $500 to see it on your products |
| Built for | everyone (SaaS, vets, law…) | every GTM team | technical B2B / industrial only |
Generic tools make you do the work and hope. Enterprise platforms make you sign first. We build it on your real docs, prove it works, and you decide.
Not another chatbot
Proven before you pay
We don’t ask you to trust a chatbot. We show you the receipts.
A quality scorecard
Scored against a bank of real buyer questions for your industry. You see the % it answers correctly — with citations — before launch.
A source-gap report
Exactly which buyer questions your current docs can’t answer yet. Competitors hand you a chatbot; we hand you a map of your own gaps.
Cited answers, honest refusals
Every answer links to the source doc. When your documents don’t cover it, it says so and hands off rather than guessing.
28 / 30 questions
Questions buyers ask that your docs can't answer yet:
- Calibration interval for the X3 sensor
- Hazardous-area certs for the EU
- Spare-parts compatibility across series
Add these and your score climbs before launch.
This is the difference between “a chatbot” and a sales engineer you can put in front of a buyer.
How it works
Send us your site
Your URL and a work email.
We build it in 3 business days
An AI sales engineer that answers your buyers’ technical questions from your own product docs — with sources.
$500 to see it on your own products
We build it on your products within 3 business days of receiving your files, then test it with your engineer — $500 — fully refunded if you don’t approve your agent. Then $1,000/month only after you approve it, with your $500 credited. Cancel anytime.
Build vs. buy
- Hire an AI/ML engineering team
- Months — sometimes a year — before it's live
- Own the accuracy testing, the safety layer, and the hosting
- Carry the hallucination risk and the maintenance forever
- ✓ We handle accurate answers, safety, hosting & monitoring
- ✓ Grounded, cited answers — no hallucinated specs
- ✓ An admin panel with every lead, conversation & analytic
- ✓ Month to month — cancel anytime
Don't take on the complexity of building a production GenAI application — the accuracy testing, the safe answers, the hosting, the upkeep. We've built it; you get the outcome.
What you get
- ✓A quote-ready lead packet in your inbox for every serious buyer — not just a name
- ✓A live admin panel: every conversation, every lead, and the questions buyers ask most
- ✓A weekly unanswered-questions report — your buyers telling you what to publish next
- ✓One script tag. We host it, monitor it, and keep it accurate as your documents change
For distributors & reps
Carry a dozen lines? Your buyers shouldn’t have to call to find the right one.
For distributors and manufacturer reps, we go further: we pull the manufacturer’s datasheet for each line you carry — Parker, Rotork, Festo — so the bot answers real spec questions across your whole line card, and routes the quote-ready ones to the right rep. Your vendors built AI; now your buyers get one place to ask which line fits.
Pricing
Done-for-you, not DIY. Not a $36k enterprise contract.
Pilot
Built on your products within 3 business days of receiving your files, then tested with your engineer.
- One product family
- Up to 25 documents
- 20 agreed test questions, tested with your engineer
- One correction round
- Full refund if you don't approve
Standard
Most chosenOnly after you approve your agent, with your $500 credited. Cancel anytime.
- Hosting, private team access, and a website widget if you want one
- Monthly catalog refresh when your products change
- Answer-quality monitoring and corrections
- Lead notifications if you use the website assistant
- Support by email
- Fair use — we'll tell you before anything changes
Custom
Larger engagements, multiple sites or product lines, distributor line-card datasheet augmentation, custom guardrails and branding, dedicated onboarding with a direct line to the founder.
Enterprise (private deployment, SSO): custom. Token usage bundled, never metered.
No commitment. Cancel anytime. The $500 is fully refunded if you don’t approve your agent.
Common questions
What if it gives a wrong spec?
It answers from your documents and cites the source, so every claim is checkable. When your documents don't cover something, it says so and hands off rather than guessing.
What if our docs don't cover everything?
That's what the source-gap report is for. Before launch you get the exact questions your docs can't answer yet, so you decide what to add.
How long until it's live?
A working agent within 3 business days of receiving your files. Going live is one script tag.
Do we have to commit?
No. The $500 validation is fully refunded if you don’t approve your agent and credited to your first month otherwise, and the monthly plan is cancel-anytime. No subscription starts until you approve.
Is our data used to train anything?
No. Your bot answers from your documents only. We don't train shared models on your content.
See it answer questions about your own products.
Send us your URL. We build a working agent on your products for $500 — fully refunded if you don’t approve your agent, credited to your first month if you do.
Start your agent